Frequently Asked Questions (FAQ):

Q: Are you a manufacturer or a trading company?
A: We are the original manufacturer of the products and also offer OEM/ODM services.

Q: How can I purchase your products?
A: You can directly purchase our products from our company. The standard process involves signing a contract, making payment, and arranging shipment through a courier service.

Q: What shipment methods do you offer?
A: We provide shipping options through DHL, FedEx, UPS, EMS, TNT, and Shunfeng Express. If you have a preferred courier agent, we can work with them for the delivery. The cost of freight from our factory to the Shenzhen agent is provided at no additional charge.

Q: Do you provide customization or OEM services?
A: Yes, we offer customization options. If you provide us with samples or design specifications, we can incorporate your logo onto the product or package. Additionally, our team can provide design services and manufacture products based on your samples or designs.

Q: Can we become a distributor in our local area?
A: Absolutely! We actively seek distributors worldwide. If you are interested, please contact us via email at [email protected] for further information.

Please note that the information provided above has been optimized for clarity. For the most accurate and up-to-date details, we recommend reaching out to the company directly.

Order Processing Time:

• Stock Orders: We strive to process and ship stock orders within 3 days of receiving the order.
• Normal Orders: On average, it takes approximately 2 weeks to process normal orders before they are shipped.
• Batch Orders: The delivery time for batch orders can vary depending on factors such as the production schedule and order quantity. For an accurate estimate, we recommend engaging in discussions and negotiations with our team.

Shipment and Payment Information:

Shipment: We provide reliable shipping options through well-known carriers such as DHL, FedEx, UPS, EMS, TNT, and Shunfeng Express. If you have a preferred courier agent, we can coordinate with them for the delivery. The cost of freight from our factory to the Shenzhen agent is already included in the total cost, and no additional charges apply.

Payment: We accept various payment methods, including bank transfer (TT), Western Union, PayPal, Alibaba, AliPay, WeChat Pay, and L/C (available in specific countries).

Customization and OEM Service:

Customization: We offer customization services to incorporate your logo onto the product or package. Simply provide us with samples or design specifications, and we will proceed with the customization accordingly.

OEM Service: Our dedicated team provides design services and can manufacture products based on your provided samples or designs.

Distributor Policy:

We actively seek distributors worldwide. If you are interested in becoming a distributor for our products, please contact us via email for further information.